Dashboard prototype designed on Adobe XD
Dashboard designed on Qlik Sense
Research and analysis of the current processes of the After Sales department
Interviews with stakeholders, Personas creation, needs definition and How Might We questions
The dashboard was designed starting from a series of "pre-totypes" to understand the factors of greatest interest to the company, the types of analysis required and the most useful type of data display.
After the research, all the insights were translated into a prototype of the interface, with which the stakeholders could interact.
The final dashboard was designed on Qlik Sense, due to company requirements. In general, the App was structured according to the same logic of the first version of the prototype, but now each analysis is enriched from different perspectives. While before each section of the prototype reported only one graph concerning a specific data, in this App it was possible to create dashboards with interactive and connected graphs, which show more and more data at the same time.
Project in collaboration with Federico Nunziata (service designer), Leonardo Fiocchi (automation engineer) and Michael Bellomo (computer scientist).
